Image by debcll via Flickr Watching my two and four-year-old daughters learn about life can be a little disconcerting at times. They fall down trying to do something new, cry because they’re frustrated with a difficult task, or they try to get mommy to do it because it’s hard. As adults, we forget how painful real …
Image by Meer via Flickr A community is a place where people come to gather, do things for each other and organize around common ideals and goals. In communities, people build trust and create relationships that hopefully last lifetimes and maybe even generations. Does this sound like your business? Maybe or maybe not. But it …
This series begins here. I really love my Illy Coffee. Really, I do. But I’m not a fan of it on Facebook and I don’t even know if I could follow it on Twitter – and I follow a lot of people. Heck, if I could get a coupon or something for the simple act …
Image via CrunchBase A few months ago a client asked for a cheat sheet on how to uses social media tools. Here’s more or less what I gave them on Twitter. See something important missing, let me know and I’ll add it. Note: This list isn’t a substitute for a strategy. Follow some good tweeters …
Image by Jonathan Harford via Flickr Not so long ago, back when Second Life was the next coming, the common belief was people didn’t want to be themselves online. They wanted to be someone better, someone a different sex, someone with a better job and more money or all of the above. A lot has changed …
Image via Wikipedia 70% of your target audience uses the mobile web %50 is on FB %60 reads blogs %50 watch online video regularly 30% is on Twitter Only 12% watch American Idol Ed. Note: This is not a far fetched Are you really going to run another television campaign just like last years? Are you going to …
Image by cromacom via Flickr So much of what is discussed in social media revolves around engagement in terms of interacting with the brand as one would a friend. What we forget is there have been offline models for decades, and even centuries, of how business relationships should work — ironically they have nothing to …
Most predictions are either easy, safe, or just wrong. So why not add a few more to the list? I dare you to go on the record on which ones of these are wrong. Mobile Web will become even bigger. The kids will continue to text at an alarming rate — it’s private you know. Social media …
